Goodwill has a new program for the residents of Washington state called “Goodwill Connect”. This program has a goal to provide client services in the form of digital assistance via a hotline, consideration for a new device gifting program, digital skills education, and local resource navigation. The new program is for residents across the state but especially for those in rural and remote areas, as well as those from Tribal communities and communities of color.
Goodwill’s Digital Navigators seek to help people find the resources they need, and are mainly tasked with helping people:
- Get personal help using a computer or digital device
- Find affordable and quality internet service
- Get tech support for their devices
- Find a computer or device
- Build computer skills