Welcome to IT
"Have you tried turning it off and back on again?" - Tech. :-)
The MLSD IT department is here to help. Give us a call at extension 4411 when things aren't working the way they should.
You can also visit https://mlsd161.incidentiq.com to submit a ticket.
If possible, we will remotely connect to your machine and fix the problem. If that isn't possible, we will need to work on the machine in person.