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District

MLSD IT Support

Links

 

  • Password Reset Portal

    MLSD Tech has a site for all staff and students to reset their MLSD/Google password themselves. Like a banking/store site, the password reset portal allows you to create a security question to reset your password. Log into the Password Reset Portal to set up your security question. Once it's created you can use the Forgotten Password link.

  • Help Desk (Incident IQ)

    Please submit your help requests via this link.

Student and Parent User Agreement

 

Students and parents are expected to follow Moses Lake School District policies and procedures regarding the use of technology at school or when it is checked out for use at home. Students and parents agree to use all school district equipment safely and in an ethical manner.


Please review the Student/Parent Technology Handbook to understand the policies and procedures governing technology use within the Moses Lake School District.


Questions? Comments? Please contact the MLSD Technology Department at 509.766.2698.

Information

 

  • Computer Login

To log in to your district computer, use your network username (typically first initial + last name) and password.

 

  • Skyward

The tech department is unable to help with Skyward-related issues.

Please contact the Learning Services Center at 509.766.2650.

 

  • Email Access

Your email address follows this format: yourloginname@mlsd161.org.
Check your email here: MLSD Mail Website.
Log in with your FULL email address and password.

 

  • Since 2015, we have deployed thousands of Chromebooks throughout the district for student and staff use to support our adoption of Google G Suite. Chromebooks are an excellent tool for students and staff to collaborate online and fully utilize our G Suite for Education platform. However, as with any tool, instructions and best practices must be followed.Please review the Chromebook/Cart Best Practices document.

  • If you require IT assistance, please get in touch with the IT Help Desk using one of the methods listed below in order of preference:

    1. Help Desk - Open a help desk ticket by navigating to the MLSD Help Desk (Incident IQ) and logging in using the same username and password as your computer login.
    2. Email - Send an email from your district email account to helpdesk@mlsd161.org

  • If you need tech equipment moved from one location to another, including within the same building, please open a ticket within our Help Desk, listing the current and new locations. As a reminder, no personal tech equipment is allowed on the district network or computers except for the guest, staff, and student wireless networks.

    If you have questions regarding the tech equipment policy, please get in touch with the Tech Director, Gene Baxter.